Last Updated: October 26, 2023

At Rowing Blazers (“we,” “us,” “our,” or the “Company“), your trust is paramount. We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, share, and protect the information you provide when you visit our website rowingblazersus.com (the “Site“), make a purchase, or interact with us.

This policy is designed to align with global privacy standards and reflects our brand’s commitment to excellence, reliability, and the discerning tastes of our international clientele. By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We collect information that helps us provide a seamless, personalized, and secure global shopping experience, in line with the classic and heritage-inspired style we offer.

  • Personal Identifiable Information (PII): When you make a purchase, create an account, or contact our customer support, we collect information such as your name, shipping/billing address, email address, phone number, and payment details (e.g., credit card information processed securely via our payment gateways).
  • Order Information: Details of the products you purchase, such as blazers, rugby shirts, accessories, and other apparel.
  • Technical & Browsing Data: When you browse our Site, we automatically receive your computer’s internet protocol (IP) address, browser type, device information, and pages you visit. This helps us optimize your experience and analyze site performance.
  • Communications: Records of your correspondence with us if you contact our customer support team at [email protected].

2. How We Use Your Information

We use your information to uphold the standards of excellence and global accessibility that define our brand.

  • To Process Your Orders: To fulfill your purchases, process payments, arrange for shipping, and provide you with invoices and/or order confirmations.
  • Customer Service & Communication: To communicate with you about your order, respond to your inquiries, and provide support.
  • Marketing (with your consent): To inform you about new products, special offers, and style inspirations that align with your interests. You may opt-out at any time.
  • Site Improvement: To analyze how customers use the Site, troubleshoot technical issues, and improve our platform, product offerings, and overall user experience.
  • Security & Fraud Prevention: To screen orders for potential risk or fraud, using your IP address to ensure the security of transactions.

3. Sharing and Disclosure of Information

Your data is a privilege we handle with care. We do not sell your personal information. We may share it only in the following circumstances:

  • Service Providers: We engage trusted third-party companies to perform services on our behalf, such as payment processing (e.g., PayPal, credit card processors), shipping and delivery (e.g., FedEx, DHL), email marketing, and data analysis. These providers have access only to the information necessary to perform these functions and are obligated to protect your data.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
  • Business Transfers: In the event that we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

We are dedicated to protecting your personal and financial data with the same rigor we apply to crafting our products.

  • International Transfers: As a brand serving a global audience (excluding parts of Asia and some remote areas), your information may be processed and stored in the United States or other countries outside your country of residence. We ensure all transfers are governed by appropriate safeguards.
  • Security Measures: We implement a variety of industry-standard security measures to maintain the safety of your personal information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our Payment gateway providers’ databases. It is only accessible by those authorized with special access rights to such systems, who are required to keep the information confidential.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding the personal information we hold about you. These may include the right to:

  • Access and receive a copy of your personal information.
  • Correct or update inaccurate personal data.
  • Request the deletion of your personal information.
  • Object to or restrict certain processing of your data.
  • Withdraw consent for marketing communications at any time by using the unsubscribe link in our emails or contacting us.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

Our Site uses “cookies” and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from.

  • What are Cookies? A cookie is a small file placed on your device that allows us to recognize your browser and remember certain information.
  • How We Use Them: We use cookies to remember items in your shopping cart, understand site usage to improve our offerings, and deliver personalized advertising based on your browsing habits.
  • Your Choices: Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, some parts of the Site may not function properly.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected] or by mail using the details provided below:

Rowing Blazers
Attn: Privacy Officer
1063 Arrowood Drive
Jacksonville, FL 32202
US